Outsourcing has had its problems, but ultimately has proven a useful step up the capability ladder for organisations moving to move to this decade's most competitive form of business model - the networked virtual organisation.

Why should you be interested?

Because your competitors are moving to simultaneously improve productivity, profitability and customer satisfaction - all through this one approach of deploying out-tasking.

John Chambers, CEO of Cisco, has been speaking at forums around the world about his vision of out-tasking.

Here, in one place, you can pick up on his vision and at the same time place it in the context of what has come before.

Why bother reading this paper?

Consider this, global surveys find as many as 25% of firms have experienced major outsourcing failures. Complete outsourcing initiatives in the government sector, globally, have been wound back in-house.

Yet the power of outsourcing to transform organizations and deliver improved business performance is not going away.

What is coming is a new model, a model built on proven performance.

You need to understand the model of out-tasking, and to start thinking about its context in your industry.

Your competitors are already thinking, but more importantly so are your customers.

By reading my paper you'll learn the answers to the the following questions:

What is Out-tasking?
What went wrong with the Outsourcing model?
Why is Out-tasking different?
How do I know what to Out-task?
What should I not Out-task?
Will Out-tasking fade like other management fads?

» Download here

Source : Walter Adamson